How we collect, use and protect your personal data.
Last updated: 6 June 2026
Data Controller
Diversorio d.o.o. Postojnska 1, 6310 Izola, Slovenia Email: diversorio.izola@gmail.com Phone: +386 30 410 823
What data we collect
Data you provide directly
When you contact us by email or WhatsApp, you may share: - your name - your email address or phone number - the content of your message (e.g. dates, questions)
We use this data solely to respond to your enquiry and organise your booking.
Data collected via Beds24 booking system
To complete a reservation you will be redirected to Beds24 (beds24.com), which acts as an independent data processor. On their platform you will provide: - name - email address - check-in and check-out dates - number of guests - payment details
These data are governed by the Beds24 Privacy Policy. Diversorio d.o.o. does not have access to your payment details.
Data collected automatically (cookies)
When you visit our website, technical data is collected automatically via cookies: - IP address (anonymised) - browser and device type - pages visited - time and duration of visit
Cookies
Our website uses the following types of cookies:
Essential cookies
Required for the website to function. No consent needed.
Analytics cookies — Google Analytics
We use Google Analytics 4 to understand how visitors use the website (which pages are popular, where visitors come from). Data is anonymised and aggregated.
Controller: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Privacy Policy
Advertising cookies — Google AdSense
Some pages display advertisements via Google AdSense. Google may use cookies to show you relevant ads based on your previous visits to this and other websites.
Controller: Google Ireland Limited. Google Ad Settings
You can withdraw your consent for analytics and advertising cookies at any time via your browser settings or our cookie management tool.
Purpose and legal basis for processing
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry | Legitimate interest (Art. 6(1)(f) GDPR) |
| Processing your reservation | Performance of a contract (Art. 6(1)(b) GDPR) |
| Google Analytics | Consent (Art. 6(1)(a) GDPR) |
| Google AdSense | Consent (Art. 6(1)(a) GDPR) |
Data retention
- Email and WhatsApp communication: up to 2 years from last contact
- Booking data (via Beds24): in accordance with Beds24 policy and legal obligations
- Analytics data (Google Analytics): 14 months
Third parties — data processors
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Analytics | Visit analytics | policies.google.com |
| Google AdSense | Display advertising | policies.google.com |
| Beds24 | Booking system | beds24.com/privacy.php |
We do not sell or share your data with third parties beyond the processors listed above.
Your rights under GDPR
As a data subject you have the following rights:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data (“right to be forgotten”)
- Right to restriction — request a temporary halt to processing
- Right to object — object to processing based on legitimate interest
- Right to portability — receive your data in a machine-readable format
To exercise your rights, contact us at diversorio.izola@gmail.com.
If you believe your rights are not being respected, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia: ip-rs.si · phone: +386 1 230 97 30
Data security
We protect your data with appropriate technical and organisational measures. Our website uses an encrypted HTTPS connection.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an update on this page and revising the date at the top of the document.
Diversorio d.o.o. · Postojnska 1, 6310 Izola · Slovenija · VAT: SI45878161